X1 Reports Low Disk Space for Index Files but disk >60% free

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X1 Reports Low Disk Space for Index Files but disk >60% free

Postby pjc42 » Tue Dec 11, 2012 11:24 am

The x1 client on my workstation has started reporting with a small pop up message that the disk space for my indices is getting low.

I have the indices stored on their own 50 GB partition. There are about 18 GB of X1 files on this partition. There is nothing else on the partition. The recycle bin doesn't appear to have anything in it. I have checked the partition for errors and defragged it. There are no reported problems.

Does anyone know if I should just ignore this message or does it indicate that something else may be going on? If I should ignore the message then is there a way to turn off the message or reset the sensitivity of the limit so that it appears when I am at greater than say 75% full?

Many thanks, Peter


X1 Details:
X1 ® Professional Client Version 6.7.4
(Build 4054eu) (Created: Wed Jun 6 15:38:39 PDT 2012)

Machine Details:
Windows 7, 64bit
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Re: X1 Reports Low Disk Space for Index Files but disk >60%

Postby GreggS » Fri Jan 27, 2017 7:38 am

Same problem for me on installing the new version 8.5. This is very frustrating. I have 30 GB of free disk space. :(
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Re: X1 Reports Low Disk Space for Index Files but disk >60%

Postby Kenward » Fri Jan 27, 2017 8:42 am

GreggS wrote:Same problem for me on installing the new version 8.5. This is very frustrating. I have 30 GB of free disk space. :(

My X1 indexes etc take up ~13GB.

You don't tell us about your disk space and capacity.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
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Re: X1 Reports Low Disk Space for Index Files but disk >60%

Postby JSx1 » Tue Feb 07, 2017 8:59 am

I'm having the same problem since upgrading to 8.5. I have over 35 GB free on my Windows 10 machine. Getting message "All connectors stopped: Low disk space".

Submitted support ticket yesterday, but status says (queue), so no progress.
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Re: X1 Reports Low Disk Space for Index Files but disk >60%

Postby GreggS » Wed Feb 08, 2017 8:18 am

I received advice to rename the index folder in User\AppData\Local and then open X1 to create a new index. It worked fine and solved the problem. The same result would probably be achieved by just deleting the index in "Data Sources" which would cause the recreation of a new index.
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Re: X1 Reports Low Disk Space for Index Files but disk >60%

Postby falconresearch » Wed Jul 19, 2017 7:39 am

In fact the problem is still fully there in current version 8.5.2
The issue is that the program is expecting the double of all your indexes as free disk space.
So, in my case, I have in "C:\Users\didier\AppData\Local\X1 Search" 16 GB of indexes, so X1 will refuse to work ("all connectors stopped low disk space" until I have 32 GB of free disk available.

The mistake which needs to be corrected by X1 is that there is no need for the every indexes to be compacted at the same time. So, as free space what is needed is the double the size of the largest single index. In my case this is Files-wordpos-0.dat which is 13 GB
So, with 26 GB of free space, I would have enough... :)

Hope this is clear

Cheers,
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