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Very old emails always on top . . .

PostPosted: Mon Jul 13, 2020 7:23 am
by marcethomas
I am indexing emails from my law practice back to 2001. For about six months now when I rank order emails by Date/Time there are about 15 emails from 2001 that always appear at the top. Then, after those, are my current emails. When I, again, click on the arrow farthest right in that Date/Time column (which is now facing down), all my old emails starting in 2001 are on top and gradually get more recent as I scroll down the column, i.e., as it should be. Click on the now facing up arrow again, and same issue: 15 or so of the 2001 emails are on top, then starts the most current emails from today.

How can I correct this so that I don't see those old 15 or so emails that persist on being on top of the rank order list which should start with my most recent emails?

I'm using X1 Search 8.6.2 6009bl (64 bit) on a ThinkPad P50 running the latest version of Windows 10.

Any help is appreciated.