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X1 Reports Low Disk Space for Index Files but disk >60% free

PostPosted: Tue Dec 11, 2012 11:24 am
by pjc42
The x1 client on my workstation has started reporting with a small pop up message that the disk space for my indices is getting low.

I have the indices stored on their own 50 GB partition. There are about 18 GB of X1 files on this partition. There is nothing else on the partition. The recycle bin doesn't appear to have anything in it. I have checked the partition for errors and defragged it. There are no reported problems.

Does anyone know if I should just ignore this message or does it indicate that something else may be going on? If I should ignore the message then is there a way to turn off the message or reset the sensitivity of the limit so that it appears when I am at greater than say 75% full?

Many thanks, Peter


X1 Details:
X1 ® Professional Client Version 6.7.4
(Build 4054eu) (Created: Wed Jun 6 15:38:39 PDT 2012)

Machine Details:
Windows 7, 64bit

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Fri Jan 27, 2017 7:38 am
by GreggS
Same problem for me on installing the new version 8.5. This is very frustrating. I have 30 GB of free disk space. :(

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Fri Jan 27, 2017 8:42 am
by Kenward
GreggS wrote:Same problem for me on installing the new version 8.5. This is very frustrating. I have 30 GB of free disk space. :(

My X1 indexes etc take up ~13GB.

You don't tell us about your disk space and capacity.

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Tue Feb 07, 2017 8:59 am
by JSx1
I'm having the same problem since upgrading to 8.5. I have over 35 GB free on my Windows 10 machine. Getting message "All connectors stopped: Low disk space".

Submitted support ticket yesterday, but status says (queue), so no progress.

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Wed Feb 08, 2017 8:18 am
by GreggS
I received advice to rename the index folder in User\AppData\Local and then open X1 to create a new index. It worked fine and solved the problem. The same result would probably be achieved by just deleting the index in "Data Sources" which would cause the recreation of a new index.

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Wed Jul 19, 2017 7:39 am
by falconresearch
In fact the problem is still fully there in current version 8.5.2
The issue is that the program is expecting the double of all your indexes as free disk space.
So, in my case, I have in "C:\Users\didier\AppData\Local\X1 Search" 16 GB of indexes, so X1 will refuse to work ("all connectors stopped low disk space" until I have 32 GB of free disk available.

The mistake which needs to be corrected by X1 is that there is no need for the every indexes to be compacted at the same time. So, as free space what is needed is the double the size of the largest single index. In my case this is Files-wordpos-0.dat which is 13 GB
So, with 26 GB of free space, I would have enough... :)

Hope this is clear

Cheers,
Falconresearch

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Wed Jan 10, 2018 8:56 am
by Bowersox
Hi X1, will this be fixed in the next version?

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Thu Feb 01, 2018 8:57 am
by jmkeuning
I am on 8.5.2 and I just got the message that x1 is out of space and the indexing stopped. I have 74GB free. By existing index (all of the DAT files) is 25GB.

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Tue Feb 27, 2018 5:30 am
by beachbt
Why is nobody from X1 responding to these repeated reports of this problem?

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Wed Feb 28, 2018 8:23 am
by Kenward
Have you filed a support request?

Re: X1 Reports Low Disk Space for Index Files but disk >60%

PostPosted: Wed Apr 25, 2018 7:39 am
by georgefurnell
Kenward wrote:Have you filed a support request?


Hi all,
I logged a ticket, will revert once I know more.

Regards
G