X1 not being able to see PSTs in Office 356 v. 2013

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X1 not being able to see PSTs in Office 356 v. 2013

Postby OttoAcuna » Fri Feb 01, 2013 4:29 pm

Dear All,

I just switched from good old Office 2007 to Office 365 MS Office 2013. During the installation all my PSTs were upgraded to the new Outlook and the files remain as PSTs.

But, now X1 is empty[u][/u] (X1 ® Professional Client Version 6.7.4 / (Build 4054eu) (Created: Wed Jun 6 15:38:39 PDT 2012))

I tried to manually add the PST files in the Tools menu, but got the following message:

"Your Current Outlook configuration prevents scanning external PST files. Please load PST files directly into your default Outlook profile. "

Any idea what this is all about? I am very dependant on X1 for almost 15 PST dated years ago.

Anyone has had this same issue?
OttoAcuna
 
Posts: 5
Joined: Sun Aug 05, 2012 8:34 am

Re: X1 not being able to see PSTs in Office 356 v. 2013

Postby Kenward » Sat Feb 02, 2013 4:11 am

Office 2013 is causing grief.

You might like to read this:

http://forums.x1.com/viewtopic.php?f=48&t=5589#p18374

and this:

http://forums.x1.com/viewtopic.php?f=48&t=5589#p18956

A lot depends on how you install 2013.
MK
X1 Search 8.6.1 - Build 6003fa (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
X1 Guru
X1 Guru
 
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Location: UK

Re: X1 not being able to see PSTs in Office 356 v. 2013

Postby OttoAcuna » Fri Feb 08, 2013 10:51 am

Hi, thanks. I have still the problem because I have the Office 365 Home Premium package and apparently this does not have an MSI installer, only click to run virtualized environment.

Is there a current plan in X1 to get a fix for this in a new patched release?

Best Regards,

Otto
OttoAcuna
 
Posts: 5
Joined: Sun Aug 05, 2012 8:34 am


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