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Ignoring options settings

PostPosted: Sun Aug 06, 2006 1:15 am
by ibeme99
I have X1 set to NOT index Outlook Express, which I don't use.

When I first installed X1, apparently Outlook Express indexing was default enabled. I turned it off.

But now I have entries from Outlook Express which show up when I click on the email button (INBOX or Sent) folders, even though indexing for Outlook Express is turned off. I have also deleted those old residual messages from OE.

I tried turning indexing on for OE again so it could discover that there is now nothing to index. However, this did not remove the entries form the existing index.

When I click on one of the OE files I see this message in the preview pane:
Unable to locate this email message. It may have been either deleted, moved, or is located in a profile that is not currently connected.

If the email profile was changed while X1 was running re-start X1 to re-establish connection.

I tried completely closing X1 and restarting it but it hasn't helped.

I tried to right-click on the problem files, figuring i could delete them manually but the delete entry is grayed out.

I think I am beginning to understand why they are giving this app away for free now...

PostPosted: Mon Aug 28, 2006 10:50 am
by w0qj
I think manually clearing your index, and reindex again should solve your problem.

[Tools]>>[Options]>>[Indexing]>>[Clear_Index_Files]

Good luck!