Outlook 2007 Can't back-up password protected PST file

[mike12486]

It says another process is using it. I unlocked the files using Unlocker Assistant, which confirmed X1 as the culprit, but it still won't back up.

I have a similar problem with G-Mapper by dbnet solutions v2.2

[w0qj]

Unfortunately you need to exit X1, then you can backup your *.PST files...

[Kenward]

The way in which backup software handles "locked" files, password protected or not, varies. Most backup software likes to have exclusive access to files. They won't even work when Outlook is running.

You don't say which backup software you use. You might get more informed help if you work from that end.

I use SyncBack, which seems to work OK with locked files most of the time.

[mike12486]

Using Unlocker assistant destroyed my hard drive. Windows chkdsk unable to correct problems. I guess those files were locked for a reason. I think I managed to get most of the data back but will need to replace it. Substituted Windows Desktop Search which works as well without these issues, albeit a little archiac when it comes to the setup. Unistalled X1

[w0qj]

Wow, tks for your sharing...

I was about to try Unlocker out myself shortly...

[mike12486]

It is 10 years later... Is this still an issue? I typically would not think to exit x1 until I turn my computer off. Can it be set to close with Outlook, so it can be backed up?

[Kenward]

I backup Outlook data all the time without any such problems.

Remember, there have been many version of Outlook and several of X1 since then.

But if you are still using Outlook 2007, I gave up on that years ago..