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X1 Professional Client Version 6.6.5

PostPosted: Thu Oct 29, 2009 4:13 pm
by Greg Dawes
X1 ® Professional Client Version 6.6.5 (formerly Blackbird)
(Build 3926) (Created: Tue Oct 27 13:06:52 PDT 2009)

This update includes the following features and fixes:
* Improved interaction with Windows 7
* Fixed miscellaneous crashes
* Removed the expiration date for this version

Please contact us on the forums if you are seeing slower than expected download behavior of the upgrade.

This version will be made available for download (mainly) to our eDiscovery clients and replaces the RC III build previously posted.

NOTE: Installing this build requires that .NET 3.0 or higher be installed on your computer. Here is the link to the latest .NET 3.5 SP1: ... laylang=en


You can download the X1 Professional Client v6.6.5 by using this link:

**Important Considerations**
- KNOWN DOWNGRADE ISSUE: Downgrading from X1 Professional Client v6.6.5 to 6.2.x (or lower) while saving settings will cause issues in the X1 index that prevent the application from launching. If you plan to downgrade from X1 Professional Client v6.6.5, uninstall the X1 client WITHOUT saving settings.
- Remember that we always advise that you uninstall any currently installed version of X1, without saving your settings/preferences, before installing any beta build
- Please restrict all comments regarding this release to this section of the forum
- Any user upgrading from 5.5.5 or previous will be required to rebuild their index files.


Release Notes:

New Features (available on the X1 eDiscovery Client)
The X1 eDiscovery Client is a new version of the X1 Professional Client designed for the electronic legal services market. Contact sales at for a trial of the X1 eDiscovery Client.

Tag Pane
- Apply tags to files, emails, contacts, calendar and task items indexed with the X1 Client.
- Apply tags to files and PST emails indexed with the X1 Server.
- Manage the tag list by adding/removing tags via the tag pane right click menu.
- Add/remove folders to organize the tag list via drag and drop in the tag pane.
- Resize/collapse/expand the tag pane to fit your work area.
- To tag an item, select the item in the X1 results list, click on the tag check box, then hit apply.
- To tag multiple items, select the items in the X1 results list, click on the tag check box, then hit apply.
- To apply multiple tags on an item, select the item in the X1 results list, click on the tags' check boxes, then hit apply.
- Select the option "Select the next result after tagging" if you prefer for X1 to automatically select the next result after you apply a tag.
- To view tags applied to an item, select the item in the X1 results list and view the checkboxes visible in the tag pane.
- To view all items tagged with a particular tag, click on the tag's icon or label in the tag pane.
-- If your selected search is a local X1 client search, the "All Search" will load with all the items tagged with the selected tag.
-- If your selected search is an X1 Server search, X1 will send a query and return with all items tagged with the selected tag.
- When tagging X1 Server results, a notification will display while the X1 Server processes the tags. Once the tags are processed a new notification will prompt the user to Search again to obtain the tags from the server.
- To restore tags after clearing index/re-indexing go to Tools/Restore Tags. This option will re-apply tags for items that have not changed location or been modified since the time they were tagged.
- Added Group Policy Object that allows centralized creation of global tags. Global tags display in blue font and cannot be modified by the end user.
Report Interface
- The new report feature provides an expanded query dialog that enables users to enter/edit a list of queries and preview/export result metrics.
- The report interface works for local non-federated searches and for X1 Server searches enabled for reporting.
- X1 will parse query terms entered into the main search box into the report query dialog and separate query terms by top-level OR boundaries into separate rows.
- Column or "Filter" queries will not be editable in the report query dialog.
Local X1 Client Reporting
- Preview the report to display statistics on document count per query before exporting detailed results to csv files.
- Two reports are generated upon clicking the export button: Summary Report and Document Type Report.
- The Summary Report displays the sample information presented in the preview plus a content size metric.
- The Document Type Report displays the breakdown metrics per document type (Files, Email, Attachments, Calendar, Contacts, Tasks) for each query.
- The reports generated are saved to the local disk (see X1 Reports shortcuts in My Documents folder).
X1 Server Reporting
- Report preview is not supported for server searches before exporting detailed results to csv files.
- Two reports are generated upon clicking on the export button: Summary Report and Document Type Report with same properties as for local reports.
- An advanced reporting option is available that enables users to create custom reports.
- The reports generated are saved in a network share specified in the report dialog.
- The report button for server searches only enables for searches enabled for reporting in the X1 server.
Content Export
- The new content export feature provides full content export for files and PST item indexed in the X1 Server.
- Files are exported into full mirror duplicates of the original folder/data structure and maintain timestamps, ACLs and metadata.
- Emails and email attachments are exported into their original folder structure maintaining their family relationship.
- The content export button only enables for searches enabled for content export in the X1 server.
- Content export requires the username/password credentials to be saved in the search source dialog to be used during the export process.
- Once a server search displays results in the X1 client, the content export button will prompt the user to enter a metadata export path and export network path.
- Both the metadata export and content export paths must be empty network shares shared for full access to the user account running the content export.
- The export button will enable once the criteria for both network paths is met and the X1 content export process has successfully launched.
- The X1 content export process starts once the user clicks on the "Content Export" button and is visible in the taskbar.
- The content metadata is exported first from the X1 server into a set of files grouped by distinct server indexes.
- The content export automatically starts once the content metadata is successfully exported and the process displays progress for each of metadata files completed.
- The content export process can be cancelled but cannot be re-started therefore the user must ensure not to hibernate or shut down the computer running the content export until the process is complete.
- The content export process will display a link to failed operations if it fails to export any of the search results.
- Content export will only process query entries in the main search box (column search fields will be ignored).
Resource Utilization
- Content export for large amounts of data will require a dedicated machine and is expected to utilize all available CPU and memory over long time periods.
- If the location of the original files and destination files are in separate computers the content export process will utilize large amounts of network bandwidth.
- The content export feature requires the X1 client to run on the same domain as the X1 server.
Enhanced Search Sessions
- Added "Search Sessions" option in the tools menu that allows users to select/open session logs in a text editor.
- The "Search Sessions" dialog also allows users to verify if the session log has been tampered via the "Verify Log Id" button.
Tagging and Annotation for X1 Client local indexed items
- Tags and Annotations for the desktop client index items are designed for static content email and file repositories.
- Moving emails/modifying files/archiving items will cause the tags to be lost.

New Features/Enhancements in the X1 Professional Client
• Added support for indexing removable (external) drives.
- X1 automatically detects removable media when opening the File Indexing Options dialog.
- X1 displays the removable media either the Volume Name or a generic "Removable Disk".
- Removable media drives are NOT selected for indexing automatically. Users must select them for indexing through the File Indexing Options dialog.
- New buttons in the File Indexing Options dialog allow users to add or remove removable media drives for index selection.
- If a removable drive is locked or cannot be written to, X1 will not add it to the File Indexing Options list.
- If you remove an external drive from X1 using the Options for Indexing, Files, then X1 will remove the results for that drive from the index.
- If you unplug an external drive from the computer, X1 will keep the results in the index and will refresh them once you connect the drive back to the computer.
- External drive contents are indexed through the index schedule defined for files (real-time indexing not supported).
- Added Group Policy Object to allow global administration of this feature.
• Optimized X1 results pane refresh rate.
• Optimized startup performance for single-core computers.
• Added "Check for Updates..." option under the Help menu.
• Implemented 5 minute default X1 indexing delay upon computer startup. The default delay can be modified via a group policy object.
• Added X1 signature for selected Outlook email post search actions.
• Added ability to modify/delete the X1 signature for selected Outlook email post search actions.
• Enhanced search panes allow for greater flexibility in re-sizing/expanding/collapsing the "All Searches" and "Favorite Searches" panes.
• Enhanced viewer controls for documents replaces tabs with replaced with new navigation arrows under the vertical scroll bar.
• Added method to identify items in index where the maximum number of tokens indexed has been reached.
• Added content indexing for embedded files.
• Added "Send Search by Email" action as an option in the search toolbar customization menu.
• Updated method for warning message on disk space required to caution user once the threshold is below 2x the space needed to optimize the index.
• Added new "Copy to NSF" post search action for Lotus Notes emails.
• Added new Group Policy Object to disable warnings for offline vault/PST indexing if these databases are not available.
• Enhanced "Move/Copy" post search actions for Lotus Notes emails with the following new behavior:
- New dialog displays folders (no views).
- User created folders will be created under a root node 'Folders'
- Copy action creates a new DISTINCT copy of the email (not linked) in the target folder.
- Move action moves the email when moving from source folder to new folder.
- Move action creates a linked copy of the email when moving from a view to a new folder.

Bug Fixes
• Fixed a bug where indexing of attachments to Outlook items could cause a crash.
• Fixed a bug where large attachments to some Outlook items were not being indexed. This fix will require letting the next scheduled index update run after upgrading.
• Improved the display of information in the Status column within the Results Status Pane.
• Fixed a bug where X1 was not properly detecting an installation of Windows 7.
• Fixed a bug where X1 crashed at startup when unable to load search history file.
• Fixed a bug where X1 crashed due to a change in a server saved search.
• Fixed a bug where X1 crashed during tab switching.
• Fixed a bug that prevented tag lists defined in a deployment manager build to be copied into deployed build.
• Fixed a bug that caused X1 to crash when opening Symantec Enterprise Vault stubs.
• Fixed a bug that caused Microsoft Outlook email profiles to become selected for indexing.
• Fixed a bug that generated an error when performing post search action "Go To Folder" on items from an X1 PST profile.
• Fixed a bug that prevented viewing an Outlook folder in the Folder Selection Dialog under Korean setting in a case.
• Fixed a bug that prevented highlighting from working on CJK characters in msg files.
• Fixed a bug that caused Symantec Enterprise Vault archived attachments to display the wrong information for some stubs.
• Fixed a bug that prevented the search query from executing when pasted via the right click menu.
• Fixed a bug that displayed an incorrect preview for CJK and Cyrillic symbols when indexing the Outlook Global Address Book.
• Fixed a bug that caused the option to "Keep Copies of Email in the Index" to select/deselect in real-time.
• Fixed a bug that prevented emails with "_" to be fully selected for entity actions in the preview pane.
• Fixed a bug that caused X1 to crash during Outlook scanning of POP3 Exchange profiles.
• Fixed a bug that caused X1 to freeze when attempting to delete files indexed with the X1 server when the network path from the client is not accessible.

Known Issues - X1 Professional Client v6.6.5
• Downgrading from X1 Professional Client v6.6.5 to 6.2.4 or earlier release requires uninstall without saving index/settings.
• Korean characters in Excel tab are displayed in broken characters in the preview pane.
• Zip files with CJK characters in the title are displayed incorrectly in the preview pane.
• Add to Zip PSA does not preserve source file location.
• Delete button does not work when deskbar is undocked.
• On startup, X1 minimizes to the Taskbar even when told to minimize to system tray.
• Windows Vista: Not completely visible text and buttons in new UI.
• Windows 7: Delay scan settings are grayed out.
• Plaxo – Versions of the Plaxo Toolbar for Outlook earlier than 2.0 may cause instability in Outlook when used with X1.
• IMAP Email Servers – X1 does not support indexing of email messages when using IMAP mailboxes. X1 recommends always storing copies of email messages in a local PST file.
• Microsoft Outlook with MSN Hotmail – X1 does not support indexing of MSN Hotmail email messages synchronized with Microsoft Outlook.
• iPodSync – Searching Microsoft Outlook contacts is broken when using iPodSync.
• Outlook Express – When using X1 to open, forward, or reply to Outlook Express email messages with attachments, the new email message will not contain the attachments.
• Access – Unable to preview Access Database Formats beyond Version 2.0 or indexing any Access Database formats.
Preview of PDF documents with the hidden text property turned on does not preview results.
• X1 does not automatically detect Outlook mail profile default changes while running. X1 needs to be restarted to establish a connection to the new Outlook email profile.
• X1 does not fully support multi-monitor environments.
• X1 must be closed when Symantec Offline Vault is updated.
• Deployment Manager builds DO NOT support push-to-client searches created in the X1 Enterprise Server.
• "Forward" post search action does not work properly for Lotus Notes email multi-selection that contains attachments.
• Performing a "Copy to Folder" PSA on items in a folder with an auto-forward rule causes the rule to be applied again on the items selected.
• X1 Installer will not start X1 after install in Vista to prevent conflicts with Outlook.
• Files RTI is not compatible with Microsoft Vista junction points.
• 64-bit operating systems are not currently supported.
• X1 will ignore registry parameters passed from Windows Vista searches for variables such as My Computer, Recycling Bin, Network Locations, Desktop.
• The F3 command in Windows Vista does not send a query to the default search engine if the cursor is placed in the Windows Explorer search box.
• X1 will not index Lotus Notes emails that only appear in the "All Documents" view.
• The "Add to Zip" post search action executes only on items with titles/columns with latin-1 UTF characters.
• X1 Client upgrades with deskbar enabled in Windows Vista will prompt a Windows Explorer re-start.
• Outlook Real-time indexing applies only to the following folders: Inbox, Deleted Items, and Sent Items.
• Norton 360 on-access firewall and Symantec Endpoint Protection may cause X1 startup problems which result in "Remote Procedure Call Failed".
• X1 does not support double byte characters in the installation or data directory paths.
• X1 does not support double byte characters for the Mozilla Thunderbird and Outlook Express mail clients.
• X1 does not support double byte characters for Lotus Notes passwords.
• X1 does not support indexing multiple copies of the same Lotus Notes replica database.
• X1 only supports PST paths and MAPI profiles that contain characters that map to the locale regional settings.
• A change in locale regional settings requires the user to rename profile names/PST file paths and re-build the X1 index.
• X1 does not support drag & drop of an email with CJK characters in the subject to Outlook 2003.
• X1 search highlighting for files has been turned off for queries that contain CJK characters.

Upgrade Considerations:
The following settings will not be preserved upon an upgrade to the X1 Professional Client 6.0 or higher:
• Changes to the actions toolbar.
• The "Load X1 at Startup" setting.

Windows Vista/7 User Access Control (UAC) Considerations:
• The following actions require administrator authentication:
- The ability to install X1.
- Registering the product for all users.
- Setting shortcut settings for all users.
- Adding/removing plugins.
- Running content export.
• For these actions, an authentication dialog will prompt for a username and password with administrator privileges.

X1 Supported Platforms Guide
X1 Technologies goes out of its way to explicitly test our products with a number of third-party products. Our goal is to test and validate that our products work with those products our customers and partners use most frequently. Just because a particular version of the third-party software is not listed on the supported platforms guide does not mean that the product will not work with X1, just that we do not explicitly test that version of the application.

X1 Server/Client Compatibility Guide
X1 Server v2.0 supports X1 Professional Client versions 2.x
X1 Server v2.5.x supports X1 Professional Client versions 5.x & 6.x

Symantec Vault Supported Platform
Symantec Enterprise Vault v6, v7, v7.5, v8 for Microsoft Exchange
Microsoft Outlook 2003
Professional Client v5.6 or greater

System Requirements – X1 Professional Client
256 MB RAM required / 512 MB RAM recommended
1 GB free hard disk recommended
Note: Actual memory and space used depends on number of files and email messages indexed.

System Requirements – X1 eDiscovery Client
Dual-core processor
1GB RAM required / 2GB RAM recommended
1 GB free hard disk recommended
Note: Actual memory and space used depends on number of files and email messages indexed.

Operating System
Microsoft Windows XP Home SP2 & SP3
Microsoft Windows XP Pro SP2 & SP3
Microsoft Windows Vista
Microsoft Windows 7
Microsoft .NET 3.0 and above required.

Email Clients
Lotus Notes & Domino 6.5.x to 8.0.x
Microsoft Outlook XP, 2003 and 2007
Microsoft Outlook Express 6.0
Mozilla Thunderbird 1.5, 2.0

PostPosted: Sat Oct 31, 2009 3:58 am
by Kenward
For some reason, I could not get the previous version to check for an update.

By the way, for the benefit of anyone else, that version timed out yesterday. So you need this version if you want to stay on the beta treadmill.


PostPosted: Wed Nov 04, 2009 3:31 pm
by Kenward
Kenward wrote:For some reason, I could not get the previous version to check for an update.

The update process worked as expected on my laptop. So it may have been a one off.

Re: X1 Professional Client Version 6.6.5

PostPosted: Wed Nov 04, 2009 5:48 pm
by Greg Dawes

The update check works on launch of X1, so if you tend to leave X1 running, then you would not notice the update announcement until you restarted X1.

Anyhow, good to hear that the update worked as expected on your laptop (and I'm assuming that you were able to update your desktop successfully manually).