by barclaybrown » Sun Jul 07, 2013 9:56 am
OK, got a work-around to solve this with only Office 2013... here's how.
X1 support is right that the problem is click-to-run. Below I will explain why I believe it is X1 that should fix this.
Here is what I did for the work-around:
1. Uninstall Office 2013 (the click-to-run install that Microsoft did when I bought online).
2. Download and install the Office 2013 Professional Plus evaluation copy (free), which comes as a .img file (just Google to find it on microsoft.com).
3. You can burn this .img file to a DVD or get the free Slysoft Virtual CloneDrive which will mount the .img as a virtual DVD on your PC.
4. Install Office 2013 from this downloaded .img file.
5. When you go to activate it, you can click the option to enter a product key. I entered my paid-for product key for the version of Office 2013 that I bought (doesn't matter that it was a different version of Office 2013, e.g. Home, Student, etc.)
6. I thought I was done, but nooo. It wouldn't activate until I logged into my online Office account (established when I bought Office). When I did, it said that, hey, your Office 2013 is not installed (since I uninstalled it in step 1)
7. With some fear, I went ahead and re-installed the click-to-run version from the Office web site, essentially installing "over" the normally installed evaluation version I installed in step 4.
8. It worked! the click-to-run install did not disturb the already-installed evaluation version. Activation went through and now everything works--X1 and even Rocket-dock (which was confused by the strangely set up click-to-run shortcut icons). (I actually can't tell if the click-to-run installation did anything at all, but doesn't really matter--at least it convinced the Office 2013 web site that I installed Office and allowed me to activate it--in fact I didn't even need to enter the product key--it activated fine via the Office 2013 web site.)
Now, why X1 should fix this, and adapt X1 v 6.7.x to be able to work with a click-to-run installed Office 2013:
1. This is the new way Microsoft is installing Office 2013 and a large majority of Office 2013 will have it installed this way.
2. The new version of X1 does not support Lotus Notes, therefore all Notes users must stay with 6.7.x which means that for these users 6.7.x IS the current version, not an "old" version. Thus the idea that X1 doesn't need to support a new version of Office in an "old" version of X1 does not hold up. By not supporting Office 2013 in 6.7.x, X1 abandons all Notes users who want to stay current on other software like Office. It simply forces X1 users to seek an alternative--I won't mention any here, but just do some searching and you'll find search products that support both Notes and Office 2013.
3. X1 has indicated that they MIGHT support Lotus Notes (which still has many, many thousands of corporate users) but if they delay without supporting Office 2013 in 6.7.x then users can't wait, and will go away and perhaps not return.
4. X1 blaming Microsoft for changing something is silly--things always change in Windows, Office, PC hardware, etc. etc. etc. and makers of software must keep up to stay compatible. X1 cannot simply claim that things must always stay the same for their products to continue to work.
5. Even more comically, the new version of X1 supports Office 2013, so somewhere in the company they must know how to support Office 2013 (even when installed via click-to-run). So why all the mystery about supporting it in 6.7.x?
Hope this is helpful!
Barclay