Autoupdate

X1® Professional Client Version - Raptor builds (both Beta and Release Candidates)

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Autoupdate

Postby tjh » Wed Sep 15, 2010 2:06 pm

I've noticed that Autoupdate doesn't seem to use the proxy settings in IE. I'm on a corporate network X1 didn't detect the new beta this morning. I had to disconnect from the corporate network (which has port 80 access just fine via the proxy) and make sure I had a direct connection to the Internet. X1 then found the new version and is downloading it as I type this.

Tim
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Re: Autoupdate

Postby noel » Thu Sep 16, 2010 2:01 am

Hi Tim,

The updater in X1 should use Microsoft's wininet api to access the Internet. So, it should be able to use the proxy settings for your system/IE.

Can you post or send us the log in %AllUsersProfile%\Application Data\X1 Updater on your XP machine? It might help us find the problem. If the file contains sensitive info, feel free to paste the log text to me in a private message through the forum.

Thanks,

-Noel Ferreria
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Re: Autoupdate

Postby tjh » Thu Sep 16, 2010 1:58 pm

Noel,

I can see no sensitive info here.

I'm trying it now and it appears to be working (telling me there's no updates) - Maybe it was a bug in the older version? Or maybe there were problems/filters at my work that caused the problem?

Anyway, log attached for you to have a look at anyway. Sadly it seems to overwrite itself on every update attempt, so the old failed attempts don't show.

Code: Select all
[09/17/2010 08:55:30] Success   Update started: C:\Documents and Settings\All Users\Application Data\X1 Updater\X1Updater.exe
[09/17/2010 08:55:30] Notice   Update engine version: 3.5.1.0
[09/17/2010 08:55:30] Notice   Product: X1 Professional Client
[09/17/2010 08:55:30] Success   Language set: Primary = 9, Secondary = 5
[09/17/2010 08:55:30] Success   Include script: _TU20_Global_Functions.lua
[09/17/2010 08:55:30] Starting client script
[09/17/2010 08:55:30] BETA update check enabled
[09/17/2010 08:55:30] No local server list found at: C:\Documents and Settings\All Users\Application Data\X1 Updater\update_servers.ini
[09/17/2010 08:55:31] Error   An error occurred when trying to download the server file. Server ID: HTTP-1 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:31] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:31] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:31] Error   An error occurred when trying to download the server file. Server ID: HTTP-2 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:31] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:31] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:31] Error   An error occurred when trying to download the server file. Server ID: HTTP-3 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:31] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:31] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:31] Error   An error occurred when trying to download the server file. Server ID: HTTPS-1 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:31] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:31] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:31] Error   An error occurred when trying to download the server file. Server ID: HTTPS-2 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:31] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:31] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:31] Error   An error occurred when trying to download the server file. Server ID: HTTPS-3 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:31] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:31] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:32] Error   An error occurred when trying to download the server file. Server ID: LAN-1 : The server file was not found in the location specified. (3604)
[09/17/2010 08:55:32] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3604)
[09/17/2010 08:55:32] Error   An error occurred when trying to download the server file. Server ID: LAN-2 : The server file was not found in the location specified. (3604)
[09/17/2010 08:55:32] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3604)
[09/17/2010 08:55:32] Error   An error occurred when trying to download the server file. Server ID: LAN-3 : The server file was not found in the location specified. (3604)
[09/17/2010 08:55:32] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3604)
[09/17/2010 08:55:32] Error   An error occurred when trying to download the server file. Server ID: FTP-1 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:32] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:32] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:32] Error   An error occurred when trying to download the server file. Server ID: FTP-2 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:32] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:32] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:32] Error   An error occurred when trying to download the server file. Server ID: FTP-3 : An error occurred while trying to create the internet connection. (3610)
[09/17/2010 08:55:32] Error   The parameter is incorrect.
 (3610)
[09/17/2010 08:55:32] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/17/2010 08:55:33] Success   Language set: Primary = 9, Secondary = 1
[09/17/2010 08:55:33] Successfully downloaded server files from a(n) '0' connection at 'X1_DEFAULT_SERVER'.
[09/17/2010 08:55:33] Starting Server Script
[09/17/2010 08:55:33] GA versioning set to build '4054ar', version '6.7.1'.
[09/17/2010 08:55:33] Beta versioning set to build '4054bu', version '6.7.2 - Release Candidate 1'.
[09/17/2010 08:55:33] Updating to Beta version
[09/17/2010 08:55:33] Target update is build '4054bu', version '6.7.2 - Release Candidate 1'.
[09/17/2010 08:55:33] Default download name: x1_pro_client_dotNet_4054bu.exe
[09/17/2010 08:55:33] Default patch download location: http://www.x1.com/cs/x1_pro_client_dotNet_4054bu.exe
[09/17/2010 08:55:33] Patch download destination: C:\Documents and Settings\All Users\Application Data\X1 Updater\XDS\
[09/17/2010 08:55:33] Patch cmd line args: /l*vx "C:\Documents and Settings\All Users\Application Data\X1 Updater\XDS\x1_install.log"
[09/17/2010 08:55:33] Current version installed: 4054bu
[09/17/2010 08:55:33] Success   Display screen: Already At Target
[09/17/2010 08:55:36] Success   Run client data event: Client Script
[09/17/2010 08:55:37] Notice   Exit update process (Return code: 5)


In IE, "Automatically Detect Settings" is the ticked option under LAN Settings.

Please let me know if I can provide anything else?

Tim
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Re: Autoupdate

Postby tjh » Sun Sep 26, 2010 4:07 pm

Tried auto-update again today and this time, it didn't work!

Log attached:

Code: Select all
[09/27/2010 12:05:01] Success   Update started: C:\Documents and Settings\All Users\Application Data\X1 Updater\X1Updater.exe
[09/27/2010 12:05:01] Notice   Update engine version: 3.5.1.0
[09/27/2010 12:05:01] Notice   Product: X1 Professional Client
[09/27/2010 12:05:01] Success   Language set: Primary = 9, Secondary = 5
[09/27/2010 12:05:01] Success   Include script: _TU20_Global_Functions.lua
[09/27/2010 12:05:01] Starting client script
[09/27/2010 12:05:01] BETA update check enabled
[09/27/2010 12:05:01] No local server list found at: C:\Documents and Settings\All Users\Application Data\X1 Updater\update_servers.ini
[09/27/2010 12:05:02] Error   An error occurred when trying to download the server file. Server ID: HTTP-1 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:03] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:03] Error   An error occurred when trying to download the server file. Server ID: HTTP-2 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:03] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:03] Error   An error occurred when trying to download the server file. Server ID: HTTP-3 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:03] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:03] Error   An error occurred when trying to download the server file. Server ID: HTTPS-1 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:03] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:03] Error   An error occurred when trying to download the server file. Server ID: HTTPS-2 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:03] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:03] Error   An error occurred when trying to download the server file. Server ID: HTTPS-3 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:03] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:03] Error   An error occurred when trying to download the server file. Server ID: LAN-1 : The server file was not found in the location specified. (3604)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3604)
[09/27/2010 12:05:03] Error   An error occurred when trying to download the server file. Server ID: LAN-2 : The server file was not found in the location specified. (3604)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3604)
[09/27/2010 12:05:03] Error   An error occurred when trying to download the server file. Server ID: LAN-3 : The server file was not found in the location specified. (3604)
[09/27/2010 12:05:03] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3604)
[09/27/2010 12:05:04] Error   An error occurred when trying to download the server file. Server ID: FTP-1 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:04] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:04] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:04] Error   An error occurred when trying to download the server file. Server ID: FTP-2 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:04] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:04] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:04] Error   An error occurred when trying to download the server file. Server ID: FTP-3 : An error occurred while trying to create the internet connection. (3610)
[09/27/2010 12:05:04] Error   The parameter is incorrect.
 (3610)
[09/27/2010 12:05:04] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3610)
[09/27/2010 12:05:25] Error   An error occurred when trying to download the server file. Server ID: X1_DEFAULT_SERVER : An error occurred while trying to open the HTTP file. (3611)
[09/27/2010 12:05:25] Error   A connection with the server could not be established
 (3611)
[09/27/2010 12:05:25] Error   Script: Client Script, [198]: screen_globals.GotServerFiles = TrueUpdate.GetServerFile(ServerName, false); (3611)
[09/27/2010 12:05:25] ERROR: Unable to download server files.
[09/27/2010 12:05:33] Success   Run client data event: Client Script
[09/27/2010 12:05:33] Notice   Exit update process (Return code: 0)


I am still able to browse the web fine using Internet Explorer (which goes through the Corp Proxy)

Cheers,
Tim
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tjh
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