Windows hangs on shutdown as X1 writes its data

X1® Professional Client Version - Raptor builds (both Beta and Release Candidates)

Moderator: Mods

Windows hangs on shutdown as X1 writes its data

Postby Kenward » Thu Oct 06, 2011 8:02 am

A regular occurrence here – every month or so – is a refusal on the part of Windows to close down. It won't do so because it claims that X1 is writing its indexes. But looking at task manager nothing is happening.

I have left Windows for hours to see if it will close. Nope.

I just had to force Windows to close and to abandon X1 mid stream

Sometimes after this I can't start X1, it just throws an error and says goodbye. I can understand that, but it is really down to X1 not to provoke this forced shutdown in the first place.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
X1 Guru
X1 Guru
 
Posts: 4099
Joined: Tue Apr 20, 2004 2:35 am
Location: UK

Re: Windows hangs on shutdown as X1 writes its data

Postby Sean@slpowers » Thu May 28, 2015 7:49 am

We are experiencing the same issue, but with the latest version of 8.

If we attempt to shutdown or restart windows it simply hangs and requires us to force the closing of the program. Is there any solution to this issue? If we close x1 from the task manager and stop the service, windows shuts down without issue.

Thank You for the help.
Sean@slpowers
 
Posts: 2
Joined: Thu May 28, 2015 7:45 am

Re: Windows hangs on shutdown as X1 writes its data

Postby Kenward » Mon Jun 01, 2015 1:28 am

Sean@slpowers wrote:We are experiencing the same issue, but with the latest version of 8.

The discussion here is all about an older version of X1.

Here is just one of several similar messages over in the forum for X1 Version 8:

X1 Discussion • View topic - Windows hangs at shutdown\ reboot requires forced logoff

You might want to take your query there.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
X1 Guru
X1 Guru
 
Posts: 4099
Joined: Tue Apr 20, 2004 2:35 am
Location: UK


Return to X1 Professional Client - 6.7.x (Raptor)

Who is online

Users browsing this forum: No registered users and 30 guests

cron