X1 crashes with latest Win7 update

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X1 crashes with latest Win7 update

Postby dbookbinder » Wed Feb 27, 2013 9:00 pm

The latest Win7 update, a "Platform update" released yesterday, as well as the Win7 version of IE10, crashes X1, or at least it does on my Win7 Home machine. I'm using the latest version of the X1 Professional Client (just updated today).

Here's a description of what the update does: http://support.microsoft.com/kb/2670838

(Not mentioned is that both of these updates also change the parts of the Win7 color scheme that are not user modifiable, adding a bright blue here and there and making the taskbar icons more difficult to see.)

Installing either of these updates caused X1 to crash shortly after it loaded. Uninstalling the updates allowed X1 to work correctly again.
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Re: X1 crashes with latest Win7 update

Postby Kenward » Thu Feb 28, 2013 3:44 am

I have seen reports of this Windows update causing problems with other software.

Looks like there will be a lot of scrambling around as programmers try to recover from Microsoft's "improvements".
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
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Re: X1 crashes with latest Win7 update

Postby dbookbinder » Thu Feb 28, 2013 7:40 am

I had a hunch the IE update would mess something up (it it is a bear to uninstall), but the other update caught me by surprise.
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Re: X1 crashes with latest Win7 update

Postby Kenward » Thu Feb 28, 2013 11:09 am

I have not actually taken the plunge and gone for IE10. Leaving it to masochists who delight on living on the bleeding edge. And the reports I have seen suggest that it is not what you would call a giant leap for mankind.

Then again, I am still use X1 beta 7 on my main PC so that I can use its "social network" features.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
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Re: X1 crashes with latest Win7 update

Postby dbookbinder » Thu Feb 28, 2013 8:08 pm

In the brief time IE10 was on my computer, I didn't notice anything significantly different. Apparently it's 20% faster. I've switched over to Chrome for most uses of the Internet. I'm tired of Microsoft so tightly weaving IE into the OS that installing a browser can mess up unrelated apps. As far as I know, Chrome and Firefox are at worst benign.
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Re: X1 crashes with latest Win7 update

Postby Forumqnis » Tue Jul 09, 2013 11:56 pm

Last night's Windows 7 update made it so my X1 6.7.4 no longer opens. Task manager says X1 is running, but there is no window on the screen.

I am now painstakingly removing each of the 50 updated items.

If Search 8 were compatible with X1 Mobile, I would switch to it, but since it isn't, I have to somehow make 6.7.4 work.

FYI.
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Re: X1 crashes with latest Win7 update

Postby Kenward » Wed Jul 10, 2013 9:33 am

No problems here with this month's updates. Win 7 32- and 64-bit.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
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