X1 Crashing on Win8

X1® Professional Client Version - Raptor builds (both Beta and Release Candidates)

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X1 Crashing on Win8

Postby mwitthoft » Wed Apr 02, 2014 6:15 am

I can do one (1) search with X1; then it stops responding.

Task manager shows both the app and the background x1service consuming CPU, like 30% or 50% of CPU.

If I kill all the x1 processes from taskmanager, and relaunch, I get one more search - -then it crashes again.
mwitthoft
 
Posts: 6
Joined: Wed Sep 09, 2009 7:42 am

Re: X1 Crashing on Win8

Postby mwitthoft » Wed Apr 02, 2014 7:59 am

I set the properties of x1.exe to "compatibility - - WinXP" and got partial improvement

1. It seems to be able to do more than one search without dying
2. There is a specific failure, namely
a. Find an email
b. Click on one of the helpful buttons like OPEN or REPLY_ALL
c. X1 stops for about 60 seconds (but doesn't slam the CPU usage %)
d. X1 comes back with a beep and "Unable to locate this email message .. it may have been deleted or located in a profile that is not connected..."
mwitthoft
 
Posts: 6
Joined: Wed Sep 09, 2009 7:42 am


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