X1 Search - 8.4.1 - slowing down outlook significantly.

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X1 Search - 8.4.1 - slowing down outlook significantly.

Postby sanjeevh » Fri Aug 26, 2016 1:46 pm

I want to really like this product. I have paid for it.

It starts automatically when the machine comes up. I usually kill the X1 related processes (5 of them) using taskmanager. I let X1 run for couple of hours every week so that it can reindex.

I am assuming that the X1 is fully shutdown when I kill processes but I don't think it does.

My outlook is extremely slow even when the processes are down

How can I fix this?

As a last resort, I will have to uninstall X1
sanjeevh
 
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Re: X1 Search - 8.4.1 - slowing down outlook significantly.

Postby Kenward » Sat Aug 27, 2016 2:39 am

sanjeevh wrote:I usually kill the X1 related processes (5 of them) using taskmanager.


This is not good practice. It just creates an unstable system.

X1 should not slow down Outlook. If it is slow when nothing X1 is running, perhaps the problems is Outlook.

We don't know anything about your system beyond the version of X1, so it is anybody's guess as to what might be happening.

Which version of Windows? Outlook? How powerful is the PC? POP? IMAP? Exchange? How many PST files? How big are they?
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
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Re: X1 Search - 8.4.1 - slowing down outlook significantly.

Postby sanjeevh » Fri Sep 02, 2016 7:45 am

Issue was fixed by disabling out look X1 Search add-in.
sanjeevh
 
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Re: X1 Search - 8.4.1 - slowing down outlook significantly.

Postby Kenward » Sat Sep 03, 2016 2:38 am

sanjeevh wrote:Issue was fixed by disabling out look X1 Search add-in.

Thanks for reporting that.

Personally I have never understood the reason for that add-in.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
X1 Guru
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Posts: 4068
Joined: Tue Apr 20, 2004 2:35 am
Location: UK

Re: X1 Search - 8.4.1 - slowing down outlook significantly.

Postby sanjeevh » Tue Sep 06, 2016 11:20 am

I am sure the addin is indexing the emails on the fly based on your actions. Every click on outlook now runs something related to X1 slowing down send and deletion of outlook messages.

Which is why disabling the addin does not slow down outlook on every click
sanjeevh
 
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Re: X1 Search - 8.4.1 - slowing down outlook significantly.

Postby sanjeevh » Tue Oct 18, 2016 5:19 pm

Anyone from X1 Search looks into these postings?

Should I assume that X1 Search doesn't want to answer "yes" to my question above?

I am a paid customer.
sanjeevh
 
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Joined: Fri Aug 26, 2016 9:05 am


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