X1 won't open- closes immediately after opening

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X1 won't open- closes immediately after opening

Postby choco » Mon Jun 14, 2010 4:51 am

I get a quick message that memory might be low. I do have 4GB RAM in a Windows 7 system. When I boot the XP Pro dual system X1 show about 700K + files. I think that the Win7 side indexed > 900K files. How do I reset the indexing options if it will not stay open?
Choco
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Re: X1 won't open- closes immediately after opening

Postby Kenward » Mon Jun 14, 2010 6:42 am

Memory can't be low on that system. Unless it means disk space.

Have you tried a "Repair" on your installation?

Are you sharing the index between your XP and Win 7 systems?

Not sure that this would change much, but any information helps.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
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Re: X1 won't open- closes immediately after opening

Postby choco » Wed Jun 16, 2010 11:11 am

HI,
I just completed a complete uninstall-reinstall. Still closes immediately after opening. I used REVO-Unnstall to remove all entries. What do I do now?
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Re: X1 won't open- closes immediately after opening

Postby Kenward » Thu Jun 17, 2010 2:15 pm

Look for X1's advice in a complete uninstall.

It is in the KnowledgeBase.

I fear that using third party software is asking for trouble.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
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Re: X1 won't open- closes immediately after opening

Postby choco » Fri Jun 18, 2010 1:04 pm

HI,
I don't seem to find the uninstall info. Can you provide a link, please?

BTW, I just increased RAM to 8 GB. In XP PRO portion of my system, X1 has indexed >700 k files. In Win7, it crashes right after opening.
Choco
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Re: X1 won't open- closes immediately after opening

Postby Kenward » Sun Jun 20, 2010 2:18 am

If you throw the search "manual remove x1" into the KnowledgeBase, the first thing you see is the article "How do I manually uninstall/remove X1?"

I don't know if this link will work.

That article has the link to http://www.x1.com/cs/x1_killreg.zip.

I'd read the article and get the file.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
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Posts: 4109
Joined: Tue Apr 20, 2004 2:35 am
Location: UK


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