PST Files with Plain Text Emails?

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PST Files with Plain Text Emails?

Postby peterjung » Thu Aug 28, 2014 7:02 pm

Should X1 Search be able to search in emails that are formatted as plain text stored within an Outlook offline PST file?

This does not seem to be working for me? Can anyone comment or advise?

For example I try searching for a specific phrase I know is contained in a specific email. X1 can find later emails that were composed as follow up mails that have the original mail quoted in the body. These follow up emails were formatted as HTML but the original email was formatted as Plain Text. X1 does not find the original email only the HTML formatted follow ups.

However if I load the PST file into Outlook I can find that the original Plain Text email is indeed there in the PST file.

X1 Search 8.2.1 build 5001hb (64 bit)
Outlook 2013
Windows 7 64 Ultimate

Thanks in advance.
peterjung
 
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Re: PST Files with Plain Text Emails?

Postby Kenward » Sat Aug 30, 2014 1:59 am

peterjung wrote:Should X1 Search be able to search in emails that are formatted as plain text stored within an Outlook offline PST file?


Is the offline bit significant? Is this a standard PST file in Outlook? If so, then it should find those emails.

Is the indexing complete? Is the search filtered in some way to show only some email?
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
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