X1 previews some emails but won't open them

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X1 previews some emails but won't open them

Postby Forumqnis » Tue Jul 26, 2016 9:41 am

For items that are on the server, X1 previews them, but won't open them. However, if I choose Send By Email, then X1 will attach the particular email.

If I try to forward the email from X1, a blank email opens, but there is nothing in it or attached to it. If I try to reply or reply all, nothing happens. No error messages.

If I try to copy or move the email, the Select Folder box comes up, but even if I select a folder to copy or move the email to, it doesn't actually get copied or moved, and there is no error message.
Forumqnis
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Re: X1 previews some emails but won't open them

Postby Kenward » Wed Jul 27, 2016 2:30 am

Outlook?

Version?
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
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