Indexing regularly stalls - Requires X1 restart

[leagleagle]

Since installing v.8.5 the indexing regularly stalls and a restart of x1 is required, after ending all the x1 service in task manager.

In the past, if a file was added to a folder being indexed it popped up almost immediately in X1, whereas now it is only after the restart. It stalls somewhere in the 80%s or so.

[cscott]

Hi Leagleagle,

Do you have a support ticket I can reference?

[leagleagle]

Thank you for your reply. Please can you advise what you mean by a support ticket and where I obtain one.

[cscott]

Thank you for your reply. Please can you advise what you mean by a support ticket and where I obtain one.

Hi legleagle,

Please see: http://www.x1.com/support/x1_search.html

Submit cases via: http://www.x1.com/support/x1_search_submit_case.html