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8.2 Can't install - Not connected to the internet error

PostPosted: Fri Mar 07, 2014 6:50 am
by arehm
As per the subject. I'm on the internet, view the 8.2 post, download the installer stub, run it, it complains about not being connected to the internet. Go back on the internet and post this. Also tried running as administrator. Ideas? Windows 7.

Re: 8.2 Can't install - Not connected to the internet error

PostPosted: Fri Mar 07, 2014 8:25 am
by Kenward
Proxy? Firewall?

Re: 8.2 Can't install - Not connected to the internet error

PostPosted: Fri Mar 07, 2014 10:24 am
by Jerald Metz
Hi arehm,

I just sent you an email requesting a screenshot and some log files.

We'll take a look and see what we can figure out.

Thanks!

Re: 8.2 Can't install - Not connected to the internet error

PostPosted: Wed Mar 26, 2014 6:44 am
by arehm
Sorry for the delay. Life got in the way. Sent the information yesterday. no change on my end. Still can't install the update. Never had an update problem on this machine before.

Re: 8.2 Can't install - Not connected to the internet error

PostPosted: Thu Mar 27, 2014 6:32 am
by arehm
Hate to bother you, but any update on this? Now my X1 doesn't open emails, it still indexes them, but I can't open them and do anything with them. I plan to blow up X1 and reinstall from scratch, but I can't even get the regular installer to work now. It gives the same error and then crashes.

Re: 8.2 Can't install - Not connected to the internet error

PostPosted: Thu Mar 27, 2014 8:47 am
by arehm
A .Net repair looks like it has resolved this issue.