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Latest beta

PostPosted: Wed Mar 26, 2014 7:27 pm
by mikebainbridge
Has anyone else received the latest and apparently undocumented beta. I made the mistake of just installing without doing my usual backup, due diligence etc. When the 'a new version of the software is available popped up I just clicked on it. The installation process was as before but no error. However, on reboot I am informed that 'You do not have a license to run this build of X1 search. My licence key is backed up but thousands of miles away. The options are 'buy now' - this fails with a an error 'the url " cannot be opened...'' / Activate requires a licence and password which I don't have to hand. I can't get to any of the menus so I can't even tell you what build it is.

Going to have to uninstall and reinstall a stable version

Mike

Re: Latest beta

PostPosted: Wed Mar 26, 2014 10:30 pm
by mikebainbridge
OK - an update

1. Uninstalled broken copy as above keeping settings when option offered
2. Downloaded and installed dc version from the forum - all working no problem
3. Found and printed (q.v) X1 licence key and password.
4. Reinstalled the update when offered from the X1 'check for updates screen' - all good and I'm now looking at version 5001dv (according to the help screen) with no error and no prompting for licence key or password ( Note that the help text on the updater doesn't give you any useful information like what the new version is, release notes or a version number.

Re: Latest beta

PostPosted: Wed Mar 26, 2014 10:34 pm
by Jerald Metz
Hi Mike,

Sorry for the trouble you had.

We actually just pushed out 8.2 to the general public. We did find a problem with the first public build that was causing some registration issues, but we updated the build (now 5001dv).

Anyone else who might have gotten the interim build can try just re-installing using the latest using this link:

http://download.x1.com/downloads/pro/X1SearchSetup.exe

Please let us know if you have any additional feedback.

Thanks!

Re: Latest beta

PostPosted: Thu Mar 27, 2014 2:30 am
by Kenward
Is is not as if someone hasn't already raised the issue of what happens when the beta trials are over.

X1 Discussion • View topic - What happens when the beta expires?