X1 much slower after upgrade to 8.3

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X1 much slower after upgrade to 8.3

Postby JBreault » Wed Oct 22, 2014 6:06 pm

Indexing, files showing in preview pane and switching from area to area on the left pain is much much much slower. I've been messing around with virtual memory and I can't trace the change to anything but the upgrade.

Any thoughts?

John Breault
JBreault
 
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Re: X1 much slower after upgrade to 8.3

Postby Jerald Metz » Thu Oct 23, 2014 12:47 am

Hi John,

Would you mind reaching out to customer service?

You can reach them here:

http://www.x1.com/support/x1_search_submit_case.html

Please provide log files as they'll need this to diagnose.

Thanks!
Jerald Metz
Product Manager, X1 Search 8

Please feel free to reach me directly at jmetz (at) x1 (dot) com
Jerald Metz
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Re: X1 much slower after upgrade to 8.3

Postby JBreault » Sun Oct 26, 2014 5:46 am

I'm good. I had a memory problem with my computer. X1 works great. Sorry for the false alarm.
JBreault
 
Posts: 26
Joined: Sat Jul 03, 2004 6:17 pm


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