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X1 much slower after upgrade to 8.3

PostPosted: Wed Oct 22, 2014 6:06 pm
by JBreault
Indexing, files showing in preview pane and switching from area to area on the left pain is much much much slower. I've been messing around with virtual memory and I can't trace the change to anything but the upgrade.

Any thoughts?

John Breault

Re: X1 much slower after upgrade to 8.3

PostPosted: Thu Oct 23, 2014 12:47 am
by Jerald Metz
Hi John,

Would you mind reaching out to customer service?

You can reach them here:

http://www.x1.com/support/x1_search_submit_case.html

Please provide log files as they'll need this to diagnose.

Thanks!

Re: X1 much slower after upgrade to 8.3

PostPosted: Sun Oct 26, 2014 5:46 am
by JBreault
I'm good. I had a memory problem with my computer. X1 works great. Sorry for the false alarm.