Cannot install X1 on backup laptop old one died

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Cannot install X1 on backup laptop old one died

Postby ccsjoe » Wed Feb 14, 2018 11:46 am

Trying to install X1 on a backup laptop because my new laptop died but it will not let me activate. Cannot deactivate on old system because at this time it has been sent out for repair and will come back with a clean install and hard drive. I kept the old hard drive but it will not boot up. What is the best way to get this fixed. I restored my outlook files and would love to use X1 on this backup laptop. When I get my new laptop back I will deactivate it on the backup pc before installing on the new one as a fresh install.
I would like to be able to use X1 on the backup laptop until the new one comes back which could take a few weeks to get to that point.
Posts: 2
Joined: Tue Feb 06, 2018 8:53 am

Re: Cannot install X1 on backup laptop old one died

Postby Kenward » Sat Feb 17, 2018 3:44 am

Contact support.
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
X1 Guru
X1 Guru
Posts: 4122
Joined: Tue Apr 20, 2004 2:35 am
Location: UK

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