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Installation fails with ICSharpCode.SharpZipLib error

PostPosted: Thu May 25, 2017 11:10 pm
by fcolak
Hi,

It looks like support team is unable to provide me a solution, so I'm writing this to here with a bit of hope.

I'm downloading X1searchsetup.exe file and just run it, after downloading setup files, installer fails with below error.

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Unable to access file
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Unable to proceed with the installation:
Could not load file or assembly 'ICSharpCode.SharpZipLib, Version=0.86.0.518, Culture=neutral, PublicKeyToken=1b03e6acf1164f73' or one of its dependencies. The system cannot find the file specified.
Please ensure that the archive is not open in any application and try again.
Try again?
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OK Cancel
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I'm using windows 7 x64 bit. How can I resolve this problem?

Regards,
Fatih

Re: Installation fails with ICSharpCode.SharpZipLib error

PostPosted: Fri May 26, 2017 5:53 pm
by cscott
Hi Fatih,

Do you have a Customer Support case number I can refer to?

Thanks,
Chris