Not finding emails that GMAIL finds

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Not finding emails that GMAIL finds

Postby carlkrebs » Mon Jan 05, 2015 7:43 pm

I'm trying to search for emails that contain a product I ordered from Amazon. If I search for the product name (Calm-PRT). Gmail returns the Amazon emails about the order, plus emails I sent where I referenced it. X1 only returns the emails I sent, not the Amazon emails. I know the email is in the X1 index, because if I search for part of the order number it shows up. Is there anything peculiar about the HTML encoding which could throw X1 off? I tried on another term (xxxx) which is part of a website (e.g. www.xxxx.com), and it didn't find it either. It's not consistent though (from my limited testing). Thanks.
carlkrebs
 
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