Some Outlook folders missing

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Some Outlook folders missing

Postby kms » Mon Dec 21, 2015 3:09 pm

I have X1 Search 8.4, build 5003ow and also Outlook 2013 (64-bit) running off an Exchange Server. I'm using Windows 8.1 Pro.

I have noticed that not all my e-mails are indexed, so I went to Manage Data Sources, and selected Outlook - Edit Data Source. In the list of folders, there is my Inbox along with some subfolders. However there are a number of subfolders missing from the list, and these are the ones that are not being indexed.

I've already tried running the "scanpst.exe" to fix potential inconsistencies but this hasn't changed anything.

Any ideas how to fix this? It is at the point where x1 is unusable as I cannot rely on the search results.

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Joined: Mon Dec 21, 2015 2:58 pm

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