Installation Problem

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Installation Problem

Postby Milei » Wed Apr 13, 2016 12:55 am

Hi,

i'm using X1 (actual version) without any problems on 5 machines with Windows 7 (64bit) and Outlook 2003. Now i have a sixth (new) machine also with Windows 7 (64bit) and Outlook 2003. There i have the problem that the installation fails with an unexpected error and there is no log. So i tried the msi Installation of x1 64. This installation also failed but now i have a logfile, but it has more than 1 MB.

Here are some details:
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Begin AddInitialInstallationValues
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An exception occurred performing AddInitialInstallationValues: Der angeforderte Registrierungszugriff ist unzulässig.

bei System.ThrowHelper.ThrowSecurityException(ExceptionResource resource)
bei Microsoft.Win32.RegistryKey.OpenSubKey(String name, Boolean writable)
bei InstallerUtils.RegistryManager.AddInitialInstallationValues(String& error)
bei InstallerUtils.OperationManager.performOperation(String& error)
bei InstallerUtils.Utilities.PerformOperation(String args, String& error)
bei X1SearchCustomActions.CustomActions.PerformOperation(Session session)
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AddInitialInstallationValues complete.
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CustomAction AddInitialInstallationValues returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (E0:68) [09:34:04:065]: Executing op: ActionStart(Name=AddInstallId,,)
MSI (s) (E0:68) [09:34:04:065]: Executing op: CustomActionSchedule(Action=AddInstallId,ActionType=1089,Source=BinaryData,Target=PerformOperation,CustomActionData=AddInstallId Product Search LogFilePath "C:\Users\BKOVAR~1\AppData\Local\Temp" InstallPerUser "0")
MSI (s) (E0:48) [09:34:04:065]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIDAD9.tmp, Entrypoint: PerformOperation
SFXCA: Extracting custom action to temporary directory: C:\Users\BKOVAR~1\AppData\Local\Temp\MSIDAD9.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action X1SearchCustomActions!X1SearchCustomActions.CustomActions.PerformOperation
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Begin AddInstallId
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An exception occurred performing AddInstallId: Der angeforderte Registrierungszugriff ist unzulässig.

bei System.ThrowHelper.ThrowSecurityException(ExceptionResource resource)
bei Microsoft.Win32.RegistryKey.OpenSubKey(String name, Boolean writable)
bei InstallerUtils.RegistryManager.AddInstallId(String& error)
bei InstallerUtils.OperationManager.performOperation(String& error)
bei InstallerUtils.Utilities.PerformOperation(String args, String& error)
bei X1SearchCustomActions.CustomActions.PerformOperation(Session session)
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AddInstallId complete.
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CustomAction AddInstallId returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (E0:68) [09:34:04:284]: Executing op: ActionStart(Name=NgenInstall,Description=Installing NGen Images (this may take several minutes),)
MSI (s) (E0:68) [09:34:04:284]: Executing op: CustomActionSchedule(Action=NgenInstall,ActionType=3137,Source=BinaryData,Target=PerformOperation,CustomActionData=InstallNgenImages product search installationpath "C:\Program Files\X1 Search\" LogFilePath "C:\Users\BKOVAR~1\AppData\Local\Temp" NoMessage)
MSI (s) (E0:A4) [09:34:04:284]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIDBB4.tmp, Entrypoint: PerformOperation
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSIDBB4.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action X1SearchCustomActions!X1SearchCustomActions.CustomActions.PerformOperation
--------------------------------------------------------------------------------


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Begin UninstallOutlookRTI
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An exception occurred performing UninstallOutlookRTI: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.

bei InstallerUtils.RegistryManager.CleanupOutlookRTI(String& error)
bei InstallerUtils.OperationManager.uninstallOutlookRTI(String& error)
bei InstallerUtils.OperationManager.performOperation(String& error)
bei InstallerUtils.Utilities.PerformOperation(String args, String& error)
bei X1SearchCustomActions.CustomActions.PerformOperation(Session session)
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UninstallOutlookRTI complete.
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CustomAction UninstallOutlookRTI returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 09:34:16: InstallFinalize. Return value 3.

...

Do you need more infos? How can i install X1 now??

Thanks
Michael
Milei
X1 Power User
X1 Power User
 
Posts: 53
Joined: Sun Sep 30, 2012 11:11 pm

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