Gmail data source not indexing all Gmail

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Gmail data source not indexing all Gmail

Postby Forumqnis » Tue Jul 19, 2016 10:54 am

Even though all folders are selected to scan, and X1 says it's indexed more than 140% (yes, that's over 100%) of the emails, most of the emails in the account have not been indexed, or at least they don't show in X1.

So, something is very wrong. X1 does not really index all the email in a Gmail account, and there are no error messages indicating the failure to index all the email.

I've created an X1 support ticket (I pay for support), but they have not responded since I supplied the diagnostic file several days ago.

Does anyone in this forum have any trouble-shooting ideas for this? Or is the Gmail data source feature something that just doesn't work and shouldn't be used?

Thank you.
Forumqnis
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Re: Gmail data source not indexing all Gmail

Postby Kenward » Wed Jul 20, 2016 2:18 am

Forumqnis wrote:Even though all folders are selected to scan, and X1 says it's indexed more than 140%....


I'm feeling deprived, I am only 113% indexed in GMail.

I restrict the folders I index in GMail.

Have you tried adding folders a few at a time to see if there are any with issues?
MK
X1 Search 8.6.1 - Build 6003fa (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
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Re: Gmail data source not indexing all Gmail

Postby Forumqnis » Wed Jul 20, 2016 11:39 am

Actually, I think I may have found the problem. In a setting in Gmail, I had it set to “Limit IMAP folders to contain no more than this many messages: 1,000”. I just changed it to “Do not limit…”

X1 is re-indexing now and I suspect that has fixed it. I'll report here when it's done indexing.
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Re: Gmail data source not indexing all Gmail

Postby Kenward » Thu Jul 21, 2016 11:26 am

Well spotted.

Turns out that mine is already unlimited. Not something that I would have changed.
MK
X1 Search 8.6.1 - Build 6003fa (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
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Location: UK


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