X1 8.5 6001qm - Trash Folder Items and Data Source Schedule

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X1 8.5 6001qm - Trash Folder Items and Data Source Schedule

Postby borsheck » Sun Jan 29, 2017 11:42 am

X1 Search 8.5 6001qm (64-bit) – Bugs (01/29/2017)
Windows 10 Pro 10240 (64-bit), Office 2013, Outlook 2013

1. Data Sources – Collection Schedule defaults back to 30 minutes, after X1 is launched from a computer power on state.
2. Inbox Email Item X1 Deleted – Email item still remains in the Inbox, but a copy placed in the Trash folder.
3. X1 is NOT sending updates back to Outlook 2013 of the changes that are made from within X1. The only way for me to remove these emails is from within Outlook 2013. However, with the prior X1 8.4.1 version, I was able to manipulate the email messages from either direction.

Note: I have screen captures that depict what is happening, but unable to attach as a document or include in the forum message. As a short term solution, please make the prior 8.4.1 version available for download and installation.

Regards,

Borsheck
borsheck
 
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Joined: Sun Jan 29, 2017 10:34 am

Re: X1 8.5 6001qm - Trash Folder Items and Data Source Sched

Postby Kenward » Mon Jan 30, 2017 4:29 am

borsheck wrote:As a short term solution, please make the prior 8.4.1 version available for download and installation.

You should be able to get previous versions that you are entitled to by signing into the support area:

Product Support for Desktop Search

Login to X1 Premium Support. Download the version you want.
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
Kenward
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