X1 v8.5 6001 qm - causing Outlook to crash....?

Bugs - Put em' here! We'll Squash them.

Moderator: Mods

X1 v8.5 6001 qm - causing Outlook to crash....?

Postby mrwul » Thu May 11, 2017 4:11 am

reference to forum thread: "Why is it that X1 keeps on listing non-exiting mails? cont'd"
at viewtopic.php?f=67&t=18200

So.. everything was running fine.
X1 running, Outlook etc.
In X1 I changed settings at filetypes (added my own filetypes) and changed some folders.
Click on OK.

Noticed that the open Outlook 2016 did not respond anymore. Not after 5 or 10 minutes, nothing, just this spinning circle within Outlook.
After some 20 minutes I closed Outlook and wanted to relaunch it. It hanged at 'loading profile'. I tried half a dozen times and also tried
to run Outlook.exe /safe.
Outlook would not start, period.
Tried over and over.
X1 File->Exit.
Vainly tried to launch Outlook, repeatedly, still no luck.

I then found out that X1OutlookService32.exe was running (all other X1 elements were gone, but this service was still running)
killed it and Outlook would start normally.

X1 Super User
X1 Super User
Posts: 326
Joined: Sun Jul 23, 2006 12:59 am

Return to Bugs V8

Who is online

Users browsing this forum: No registered users and 36 guests