x1 missing most of hard drive and very slow

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x1 missing most of hard drive and very slow

Postby josephwu » Thu Feb 08, 2018 5:56 pm

I bought x1 search client 8.5.2 and it has never worked properly. I have tried contacting premium customer support who have told me to try psa_fix and to prevent Carbonite from indexing x1 files and to repair office which I have tried several times to no avail. x1 keeps going over the same folders over and over and misses 95% of the rest of the harddrive. I am so exasperated. Premium customer support Chris Wheaton left very cryptic suggestions about using regedit to delete some keys but his suggestions were extremely unclear and undetailed and let me completely stranded. Does anyone else have any suggestions? Thanks.
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