Files index keeps canceling

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Files index keeps canceling

Postby Trajan » Mon Oct 14, 2019 6:55 am

My FIles indexing keeps canceling. All other indexes update properly. I have deleted the index and tried to index from scratch. The File index gets to about 20% and then cancels for some reason, showing "Initial index not completed"
Any help?
Trajan
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Re: Files index keeps canceling

Postby Kenward » Tue Oct 15, 2019 7:32 am

Any chance that it is hitting a corrupt file somewhere?

What does the indexing status show?

Anything suspicious in the logs?
MK
X1 Search 8.6.1 - Build 6003fa (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
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Re: Files index keeps canceling

Postby Trajan » Sat Oct 19, 2019 12:45 pm

Kenward wrote:Any chance that it is hitting a corrupt file somewhere?

What does the indexing status show?

Anything suspicious in the logs?

I suppose it could be hitting a corrupt file. I am not sure. What happens is that it indexes my files (approximately 600,000 files), and then when I come back to it a couple of days later either the index is completely empty or shows about 200,000 files. In each instance the index progress bar (seen from hovering over the "i" in the bottom right corner) shows an all blue textured bar and not the progress bar (partly blue to show progress and partly white to show what is left).

Where would I find the logs to look for something suspicious?
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Re: Files index keeps canceling

Postby Jogy » Thu Oct 24, 2019 10:04 am

In the logs subfolder of X1 data folder, which by default is C:\Users\[USERNAME]\AppData\Local\X1 Search\logs

The Files scanning errors will be in the X1ServiceHost.log file

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Re: Files index keeps canceling

Postby Trajan » Sat Oct 26, 2019 9:52 am

Thanks. I ended up completely uninstalling and deleting all indexes to start from scratch. That seems to have resolved the problem (even if it meant more work).
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