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Mark as Read

PostPosted: Fri May 10, 2013 2:09 am
by ben1977
I have just stated using X1 Search recently & have noticed that if an email is selected in the search list it will automatically mark the email as read after about 5 seconds. This can be a problem as I view multiple users accounts & sometimes when X1 starts an email in another users inbox is at the top of the list & will be marked as read almost straight away.
Is there a way to disable automatically marking as read or change the delay before this happens?
Thanks.

Re: Mark as Read

PostPosted: Fri May 10, 2013 4:44 am
by Kenward
Go to the settings at the borrom right, Manage Data Sources.

Edit Outlook Email:

Image

Then uncheck the middle box.

Re: Mark as Read

PostPosted: Fri May 10, 2013 6:30 am
by ben1977
Can't believe I didn't look there! I just assumed it would be under options. Doh!
Thanks very much. :D

Re: Mark as Read

PostPosted: Fri May 10, 2013 7:14 am
by Kenward
ben1977 wrote:Can't believe I didn't look there! I just assumed it would be under options.

No, doh! about it. Things crop up in the strangest of places.

Re: Mark as Read

PostPosted: Thu Jul 27, 2017 8:12 am
by Troy
Hi,

I'm using X1 Search 8.4.1 (on an enterprise network and cannot upgrade) and I am having the same issue. X1 is automatically flagging my e-mails as read and I don't want this to happen. I use X1 for searches, but I primarily use Outlook to send/receive/view most of my daily e-mail, and X1 automatically flagging e-mails as already read is causing me to occasionally miss an e-mail. Is there a way to turn this off? The option is turned off in my Outlook settings already, but the setting isn't crossing over and I don't see how to change this in X1.

Thanks in advance for any help!

Troy

Re: Mark as Read

PostPosted: Thu Jul 27, 2017 8:17 am
by Troy
Scratch that request...I've looked for this for months and in less than a minute after I find the forum, register and post my question, I found the option and turned it off.

Re: Mark as Read

PostPosted: Thu Jul 27, 2017 8:19 am
by Kenward
Stuff happens. Glad you found it. I was in the middle of composing a (see above) reply.