Case No: 00069191 - Unable to reply to Support by email

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Case No: 00069191 - Unable to reply to Support by email

Postby VMR1956 » Fri May 10, 2013 3:50 am

My Support case has been logged, and I've received an email reply from customercare@x1.com. However, I cannot update my case on the support website, and emails sent to this email address bounce back as undeliverable.
VMR1956
 
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Joined: Fri May 10, 2013 2:57 am

Re: Case No: 00069191 - Unable to reply to Support by email

Postby Rhonda » Mon May 13, 2013 12:34 pm

Hi Vaughn,

It appears you have worked out your issue with responding to customer care, but if not please check in and let us know.

Regards,
Rhonda


VMR1956 wrote:My Support case has been logged, and I've received an email reply from customercare@x1.com. However, I cannot update my case on the support website, and emails sent to this email address bounce back as undeliverable.
Rhonda Rondeau
Product Manager
X1 Social Discovery
Rhonda
X1 Super User
X1 Super User
 
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Joined: Sat Feb 09, 2013 7:38 pm
Location: Pasadena, CA


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