Email indexing does not start at all

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Email indexing does not start at all

Postby njgleb » Wed May 29, 2013 5:49 am

I downloaded the trial version last night. File indexing started right away, but email has not.
The message that I get on the start up is: "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Program control panel"

I had the beta version in the past at my prior job and had no problems, but here it is not working from the start.
Any suggestions?

Thank you,
Gleb
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Re: Email indexing does not start at all

Postby Kenward » Wed May 29, 2013 9:25 am

So what is your email software?
MK
X1 Search 8.5.2 - Build 6001si (64-bit)
Windows 10 Pro 64-bit | Windows 10 Home 32-bit
No, I have nothing to do with X1, just a user since 2004.
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Re: Email indexing does not start at all

Postby Rhonda » Wed May 29, 2013 7:29 pm

Please give us some details :) tia
Rhonda Rondeau
Product Manager
X1 Social Discovery
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