X1 error on system shutdown

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X1 error on system shutdown

Postby mvinarcik » Tue Jun 04, 2013 8:42 am

X1 is working fine (now that I've disabled RTI with Outlook 2013).

However, I get an error every time I shut down my system...it's a pop-up that X1 can't start (or is having a service issue). Sorry I don't have specifics.

Is anyone else having a similar experience?
mvinarcik
 
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Re: X1 error on system shutdown

Postby Rhonda » Tue Jun 04, 2013 9:17 am

I am not but if you could provide specifics and or logs, we can try to track it down.

By the way, we'll have a permanent fix for the RTI coming out very soon.

Here are the instructions to run diags and submit a case.

Thanks!

http://www.x1.com/support/x1_search_submit_case.html

Rhonda
Rhonda Rondeau
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