endless activation problems

Bugs - Put em' here! We'll Squash them.

Moderator: Mods

endless activation problems

Postby Kahurangi » Fri Jun 07, 2013 5:08 pm

I got X1 running for a while but not without problems (in another thread) then it asked me to activate again but gave me an error message. I deleted the x1cl.dat fiel as advised in FAQ. Still would not start. Downloaded the x1searchsetup.exe as advised somewhere. Now it gives me "no remaining activations left"!!! so now I find that there are a limited number of activations. Please sort this -- If I cannot depend on X1 and spend hours trying to get it to start I need to switch.
Kahurangi
 
Posts: 5
Joined: Sat May 18, 2013 2:27 pm

Re: endless activation problems

Postby Rhonda » Sat Jun 08, 2013 6:48 am

Yes you are limited to 2 activations. I have also said that in the past, meaning that it is not a secret.

If you have it on more than 2 machines, you can simply deactivate one. You can send me details if you like and I can have someone on Monday look into it.



Rhonda
Rhonda Rondeau
Product Manager
X1 Social Discovery
Rhonda
X1 Super User
X1 Super User
 
Posts: 223
Joined: Sat Feb 09, 2013 7:38 pm
Location: Pasadena, CA


Return to Bugs V8

Who is online

Users browsing this forum: No registered users and 51 guests