Problem with IMAP and Attachments

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Problem with IMAP and Attachments

Postby Milei » Thu Oct 29, 2015 8:14 am


since the new version 8.4 i have the problem that i can't open attachments in IMAP-Mail. In the preview pane there ist the message: "Attachment preview is not available. The item may have been deleted or moved or there may be no connection to the mail server". In the X1ServiceHost.log there are the messages "INFO ImapPreview - Connecting to xxx@xxx.local" and "WARN EmailService - Fail to select mail folder xxx/xxx/xxx. Error:SELECT Folder not found". But if i go to the data sources this folder is there. With the beta-version i didn't have this problem.

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Re: Problem with IMAP and Attachments

Postby Michael Devin » Fri Oct 30, 2015 11:06 am


Thank you for reaching out. Customer care will be contacting you directly about this issue. I know you have a few other pending issues, and we will post the replies in the appropriate forums when resolved.


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