Having issues installing?

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Having issues installing?

Postby Rhonda » Wed Jun 05, 2013 5:00 pm

Hi all, For everyone experiencing an issue either upgrading the product; or trouble launching after upgrading, we believe we isolated the issue and implemented a fix. If you experienced either of the above issues, please try to upgrade within the product. If upgrading within the product does not work, please try running the installer again:


Thanks and please let us know if you are continuing to experience problems.
Rhonda Rondeau
Product Manager
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