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Michael Devin wrote:...the project without question impacted not only our ability to directly advance X1 Search at the pace we are accustomed, but also hindered our ability to support our forums at the standard we aspire to.
Kenward wrote:When I got to my to PC in the morning it had thrown up a strange X1 error about a window it hadn't seen before. I didn't bother to grab it.
The X1 update window came up when I started it again. After that the install went well.Michael Devin wrote:...the project without question impacted not only our ability to directly advance X1 Search at the pace we are accustomed, but also hindered our ability to support our forums at the standard we aspire to.
Phew, with that task behind you, can someone clean out the "5103 posts waiting for approval"? All of it spam.
ne0031 wrote:jpg's in the preview pane are now abnormally large. on 8.4.1 they were "regular size"
Kenward wrote:ne0031 wrote:jpg's in the preview pane are now abnormally large. on 8.4.1 they were "regular size"
Not here.
Have you got the scaling wonky?
Right click in the viewer pane gives me six options.
ne0031 wrote:I have 15 (fifteen) options when I right click.
Kenward wrote:When I got to my to PC in the morning it had thrown up a strange X1 error about a window it hadn't seen before. I didn't bother to grab it.
The X1 update window came up when I started it again. After that the install went well.Michael Devin wrote:...the project without question impacted not only our ability to directly advance X1 Search at the pace we are accustomed, but also hindered our ability to support our forums at the standard we aspire to.
Phew, with that task behind you, can someone clean out the "5103 posts waiting for approval"? All of it spam.
Kenward wrote:ne0031 wrote:I have 15 (fifteen) options when I right click.
This is context dependent. I was referring to viewing a jpg file.
What file type throws up 15 size options?
ne0031 wrote:I was referring to the default view in the preview pane being abnormally large, the 15 items on right click comes from the result list.
RogerD wrote:Minor hassle - New 8.5 asks for licence details before installing upgrading from 8.4.1.
Major hassle - Doesn't accept my ID/Password (even though my subscription is good.)
skamble wrote:Hi, I have downloaded this version. I am using Outlook 2016. The issue I am facing is the drag and drop from X1 to Outlook emails doesn't work.
skamble wrote:Also if I select an email in X1 and clock the button "Send By Email", it takes ages to open a new email window - but at least it works.
RogerD wrote:Minor hassle - New 8.5 asks for licence details before installing upgrading from 8.4.1.
Major hassle - Doesn't accept my ID/Password (even though my subscription is good.)
ben1977 wrote:RogerD wrote:Minor hassle - New 8.5 asks for licence details before installing upgrading from 8.4.1.
Major hassle - Doesn't accept my ID/Password (even though my subscription is good.)
I'm getting the same problem when I try to upgrade to 8.5.
RogerD wrote:Minor hassle - New 8.5 asks for licence details before installing upgrading from 8.4.1.
Major hassle - Doesn't accept my ID/Password (even though my subscription is good.)
Kenward wrote:RogerD wrote:Minor hassle - New 8.5 asks for licence details before installing upgrading from 8.4.1.
Major hassle - Doesn't accept my ID/Password (even though my subscription is good.)
Again. Not here.
But I had the beta version installed before this final release.
hyoshida wrote:Same here--I had a 8. 5 beta version. Uninstall the 8.5 beta and installed 8.5 GA, but 8.4 license did not work. Do I need to purchase a new license to install 8.5?
Kenward wrote:Do you have the preview pane turned on? It is hard to see.
If you look at the status line, there is a View button. Click it for the options.
If that isn't the issue, try showing a Alt+Printscreen screen grab that shows all of the X1 window.
dariuszb wrote:I am still on Windows 7 (supported I believe) and when I run upgrade (either from X1 notification or from standalone installer) immediately after accepting T&Cs and clicking OK to accept that X1 will make changes to my computer it crashes without any additional info.
hbae wrote:I'm on Windows 10 Pro x64, I7-6600, 16GB, SSD on Surface Book. Running build 6001qm (via upgrade). I have 588K items indexed between files and emails. I've been using X1 since its inception as Find (and Magellan before that!)
But the upgrade seems to have broken things for me. The new UI is nice, I don't have scaling issues which is nice. But I can't find my emails. As you can see, whenever I type in search words, X1 shows me a few lines, 10 lines etc, and stops. I either get blank screen, or just the yellow envelope icon and nothing else. no From, no To, no Subject etc., and no preview. It doesn't matter if I do this in Inbox or All Email folder. I get the same problem. I'd rather not uninstall and rebuild my index from the start if I can help it.
Thanks
dross333 wrote:All my email is gone from X1. It shows as indexed, but there are no email/results.
hbae wrote:I'm on Windows 10 Pro x64, I7-6600, 16GB, SSD on Surface Book. Running build 6001qm (via upgrade). I have 588K items indexed between files and emails. I've been using X1 since its inception as Find (and Magellan before that!)
But the upgrade seems to have broken things for me. The new UI is nice, I don't have scaling issues which is nice. But I can't find my emails. As you can see, whenever I type in search words, X1 shows me a few lines, 10 lines etc, and stops. I either get blank screen, or just the yellow envelope icon and nothing else. no From, no To, no Subject etc., and no preview. It doesn't matter if I do this in Inbox or All Email folder. I get the same problem. I'd rather not uninstall and rebuild my index from the start if I can help it.
Thanks
beachbt wrote:I had a very similar problem. After "successfully" upgrading from within X1, I could no longer see any of my emails. The list of emails would initially appear in the Results pane, but clicking on any of them would first result in a "Loading Preview" message, then a blank Preview pane. Shortly after that, I would get another message saying "Connecting to Service", then even the list of emails in the Results pane would disappear, and be replaced by a message saying "Loading Data". It was enormously frustrating, as I DEPEND on X1 EVERY DAY. Deleting the Index did no good. Doing a "Repair" did no good. I actually had to download the MSI file from http://download.x1.com/downloads/search ... Search.msi and do a Remove then Install to fix the problem. This has never happened before with X1 updates.
beachbt wrote:hbae wrote:I'm on Windows 10 Pro x64, I7-6600, 16GB, SSD on Surface Book. Running build 6001qm (via upgrade). I have 588K items indexed between files and emails. I've been using X1 since its inception as Find (and Magellan before that!)
But the upgrade seems to have broken things for me. The new UI is nice, I don't have scaling issues which is nice. But I can't find my emails. As you can see, whenever I type in search words, X1 shows me a few lines, 10 lines etc, and stops. I either get blank screen, or just the yellow envelope icon and nothing else. no From, no To, no Subject etc., and no preview. It doesn't matter if I do this in Inbox or All Email folder. I get the same problem. I'd rather not uninstall and rebuild my index from the start if I can help it.
Thanks
I had a very similar problem. After "successfully" upgrading from within X1, I could no longer see any of my emails. The list of emails would initially appear in the Results pane, but clicking on any of them would first result in a "Loading Preview" message, then a blank Preview pane. Shortly after that, I would get another message saying "Connecting to Service", then even the list of emails in the Results pane would disappear, and be replaced by a message saying "Loading Data". It was enormously frustrating, as I DEPEND on X1 EVERY DAY. Deleting the Index did no good. Doing a "Repair" did no good. I actually had to download the MSI file from http://download.x1.com/downloads/search ... Search.msi and do a Remove then Install to fix the problem. This has never happened before with X1 updates.
JSx1 wrote:When I upgraded to 8.5, noticed a message in lower right corner of app saying "All connectors stopped: Low disk space". I have > 35 GB free on my hard drive. I have put in a support ticket, but wanted to share on the forum in case others are running into the same issue.
againa wrote:I've updated X1..
and then.. it stop working.. it stuck on "connecting to index services".. and after a while (several minutes like 10 or 15) it give an error like "unable to connect to index services"
rebooted.. the same...
uninstalled.. rebooted, installed, rebooted.. the same..
i cannot open X1 windows at all..
in the services I can see in the task manager.
x1.exe 8.5.00.7105
x1contentextraction.exe
x1outlookservice32.exe
X1servicehost.exe
can you please help, I don't see any logs in the folder.
thanks.
image of the error:
http://imgur.com/a/zVWwk
Antonio
beachbt wrote:I'm sorry to report that I have had to go back to the old version 8.4.1, which fortunately I was able to find at:
download.x1.com/downloads/search/5003pj/X1Search.msi
I look forward to the day when version 8.5 works properly.
BT
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