File indexing can't be started

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File indexing can't be started

Postby sfmike » Sat Sep 07, 2019 4:17 pm

Using X1 search 8.6.1 6003fa (64-bit). All plugins are 8.6.1.8161.

Outlook indexing working fine, but file indexing got stuck. I deleted the source and index and created a new one. When I click "Scan Now" it says "Starting" for a few seconds then changes to "Stopped" in Data Sources window. Under Files it says "Initial index not completed." It doesn't matter what the file source is.

Suggestions?
sfmike
 
Posts: 6
Joined: Tue Jun 17, 2014 6:22 am

Re: File indexing can't be started

Postby sfmike » Sun Sep 08, 2019 7:45 am

Some combination of recreating indexes and rebooting the computer resolved this.
sfmike
 
Posts: 6
Joined: Tue Jun 17, 2014 6:22 am


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