Network Drive not indexing

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Network Drive not indexing

Postby gdurkee » Sat Oct 31, 2015 10:17 am

Hi: I'm evaluating X1 prior to possibly switching from Copernic (which keeps wiping the index at random time!). I've successfully set it up to index the C drive, but it's not indexing my NAS drive even though I've mapped it as \\share\folders. I've also mapped it as a drive letter (which I've read doesn't work) but neither seem to index the drive.

Since this is critical to my switching, any help would be appreciated.

thanks,

George
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Re: Network Drive not indexing

Postby Blairski » Tue Nov 19, 2019 2:29 pm

any update on this?

I sure would be nice if X1 staff reviewed the forum to provide help. there seems to be quite a bit of questions that have no replies.
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Re: Network Drive not indexing

Postby Jogy » Tue Dec 17, 2019 10:24 am

Hi,

can you check the X1 logs for any errors that would hint at why the network share is not being indexed?

The logs by default are located in C:\Users\[USERNAME]\AppData\Local\X1 Search\logs, and the one that will contain the related info is X1ServiceHost.log.

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